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Privacy Policy

Effective Date: October 1st, 2026
Last Updated: October 1st, 2026

 

This Privacy Policy explains how Kobbari collects, uses, and shares personal information when you visit our website, create an account, submit a resale certificate, place an order, or contact us.

 

In this Privacy Policy, “Kobbari,” “we,” “us,” and “our” refer to Kobbari Inc., doing business as Kobbari.

 

By using the Kobbari website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you use our website.

 

Information You Provide

We may collect information that you provide directly to us, including:

  • Your name;

  • Company name;

  • Billing and shipping addresses;

  • Email address;

  • Telephone number;

  • Account login information;

  • Order and purchase information;

  • Communications you send to us;

  • Resale certificates, tax-exemption certificates, and related business information; and

  • Other information you choose to provide.

 

Creating an account is optional unless we state otherwise for a specific feature. If you check out as a guest, we will still collect the information needed to process and fulfill your order.

 

Information Collected Automatically

When you visit the website, Kobbari and its service providers may automatically collect certain technical information, including:

  • Internet Protocol address;

  • Browser and device type;

  • Operating system;

  • Pages viewed;

  • Date and time of a visit;

  • Referring website;

  • Website interactions; and

  • Cookie and similar technology information.

 

We use this information to operate, secure, maintain, and improve the website.

2. How We Use Information

Kobbari may use personal information to:

  • Process payments and fulfill orders;

  • Create and manage customer accounts;

  • Review resale certificates and tax-exemption requests;

  • Calculate and collect applicable taxes;

  • Provide order confirmations, invoices, and shipping updates;

  • Respond to questions and customer-service requests;

  • Process returns, refunds, and product claims;

  • Maintain records of transactions and communications;

  • Detect and prevent fraud, misuse, and security incidents;

  • Operate, maintain, and improve the website;

  • Enforce our Terms and Conditions;

  • Comply with tax, accounting, legal, and regulatory obligations; and

  • Protect the rights, safety, and property of Kobbari, our customers, and others.

 

If you choose to receive promotional emails, we may also use your contact information to send news, product information, or special offers. You may unsubscribe from those messages at any time.

3. How We Share Information

Kobbari does not sell personal information for money.

 

We may share personal information with companies that help operate our business and complete transactions, including:

  • Our website and ecommerce platform;

  • Payment processors;

  • Shipping carriers and fulfillment providers;

  • Email and communication providers;

  • Accounting and tax service providers;

  • Website hosting, security, and technical-support providers;

  • Analytics providers; and

  • Professional advisers when reasonably necessary.

 

These providers may use personal information only as permitted by their agreements with us and applicable law.

 

We may also disclose personal information:

  • To comply with a law, court order, subpoena, or lawful government request;

  • To investigate fraud, security issues, or violations of our Terms and Conditions;

  • To protect the rights, safety, or property of Kobbari or others;

  • In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business; or

  • With your direction or consent.

4. Wix and Other Service Providers

The Kobbari website is hosted through Wix.com. Wix provides the ecommerce platform and related services that allow Kobbari to operate its online store. Information may be stored or processed through Wix systems and applications. Read the Wix Privacy Policy here.

 

Wix, payment processors, shipping providers, and other service providers may collect and process information under their own privacy policies. Please review the privacy policies of those providers if you would like more information about their practices.

5. Cookies and Similar Technologies

The website uses cookies and similar technologies. Cookies are small files stored on your browser or device.

 

Cookies may be used to:

  • Keep the website functioning;

  • Operate the shopping cart and checkout;

  • Maintain account sessions;

  • Remember website settings;

  • Help protect the website from fraud and misuse;

  • Understand website traffic and performance; and

  • Support marketing features, if those features are enabled.

 

These cookies are necessary for the website to work. You can adjust cookie settings through your browser. Blocking certain cookies may prevent parts of the website from working correctly.

6. Tax-Exemption Documents

If you request tax-exempt purchasing status, Kobbari may collect and store your resale certificate, tax-exemption certificate, business name, business address, tax identification information, and related documentation.

 

We use this information to:

  • Review your request;

  • Apply tax-exempt treatment to eligible purchases;

  • Maintain required tax records;

  • Respond to tax authority inquiries or audits; and

  • Verify that documentation remains current and valid.

 

We may retain tax documentation for as long as reasonably necessary to meet our tax, accounting, and legal obligations.

7. Account and Order Communications

Kobbari may contact you about your transactions by email or telephone, depending on the contact information you provide.

 

These communications may include:

  • Account notices;

  • Order confirmations;

  • Payment information;

  • Invoices;

  • Shipping and delivery updates;

  • Tax-exemption status;

  • Product claim or return information;

  • Security notices; and

  • Responses to customer-service requests.

 

Transactional communications are separate from promotional emails. You may not be able to opt out of communications that are necessary to complete an order, maintain an account, protect the website, or comply with the law.

8. Marketing Communications

Kobbari may send promotional emails if you sign up for them or otherwise provide any consent required by law.

 

You may unsubscribe by using the link in a promotional email or by contacting us at contact@kobbari.com.

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Unsubscribing from promotional emails will not stop transactional messages about your account, orders, payments, shipping, or customer-service requests.

9. Data Security

Kobbari and its service providers use reasonable administrative, technical, and physical measures intended to protect personal information.

 

However, no website, internet transmission, or storage system can be guaranteed to be completely secure. You are responsible for keeping your account password confidential and notifying us promptly if you believe your account has been accessed without permission.

10. How Long We Keep Information

Kobbari keeps personal information for as long as reasonably needed to:
•    Fulfill orders and provide customer service;
•    Maintain customer accounts;
•    Process returns, refunds, or claims;
•    Maintain tax, payment, and accounting records;
•    Resolve disputes;
•    Prevent fraud;
•    Enforce agreements; and
•    Meet legal and regulatory requirements.

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Retention periods may differ based on the type of information and the reason it was collected.
When information is no longer reasonably required, we may delete it, anonymize it, or retain it in a form that does not identify you, subject to our legal and technical obligations.

11. Your Privacy Choices

​Depending on where you live and the laws that apply, you may have the right to request that Kobbari:

  • Provide access to certain personal information;

  • Correct inaccurate personal information;

  • Delete certain personal information; or

  • Explain how certain personal information is used or shared.

 

You may submit a request by contacting contact@kobbari.com.

 

To protect customer information, we may need to verify your identity before completing a request. We may also retain information when required for tax, accounting, transaction, fraud-prevention, dispute, or other legal purposes.

 

We will respond to valid requests as required by applicable law.

12. Third-Party Links

The website may contain links to websites or services operated by other companies.

 

Kobbari does not control and is not responsible for the privacy, security, content, or practices of third-party websites. This Privacy Policy applies only to information handled by Kobbari.

13. Changes to This Privacy Policy

Kobbari may update this Privacy Policy from time to time. The updated policy will be posted on the website with a revised effective date. If required by law, we will provide additional notice of material changes.

14. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact: contact@kobbari.com.

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